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GO1 CRM

Customer Management CRM Software

GO1 CRM is a cloud-based CRM platform that helps businesses manage customer data, track interactions, and maintain strong customer relationships using mobile and web access.

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Mobile & web lead capture

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Live lead status tracking

Quick lead conversion

Android CRM for field teams

GO1 CRM

Customer Relationship Management Software Go1 CRM

Go1 CRM is a cloud-based customer relationship management (CRM) software that helps businesses manage customer data, track customer interactions, monitor deals and revenue, and strengthen long-term relationships using mobile and web access

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Centralized customer profiles

Complete interaction history

Deals, orders & revenue tracking

Manage customers on mobile & web

Real-Time Updates

Customer Relationship Management Software for Sales & Service Teams

GO1 CRM is a cloud-based, mobile-first customer management software that enables businesses to store customer data, track activities, manage relationships, and monitor account performance—all through an intuitive Android CRM app and web dashboard.

Centralized customer database

Real-time activity & engagement tracking

360-degree customer visibility

Improved relationship management

Frappe Framework

What Is Customer Relationship Management in Go1 CRM?

Customer management in GO1 CRM helps businesses organize, monitor, and manage all customer information and interactions in one centralized CRM system.

With Go1 CRM, you can

Maintain complete customer profiles and contact details

Track calls, meetings, notes, and follow-ups

Monitor deals, sales orders, and revenue per customer

View a complete customer activity timeline

All customer-related data is securely stored in the cloud, ensuring no interaction, opportunity, or relationship is missed or unmanaged.

Frappe Framework

What Is Customer Management in GO1 CRM?

Customer management in GO1 CRM helps businesses organize, monitor, and manage all customer information and interactions in one centralized CRM system.

With Go1 CRM, you can

Maintain complete customer profiles and contact details

Track calls, meetings, notes, and follow-ups

Monitor deals, sales orders, and revenue per customer

View a complete customer activity timeline

All customer-related data is securely stored in the cloud, ensuring no interaction, opportunity, or relationship is missed or unmanaged.

Features Highlights

Key Features of Go1 CRM Customer Relationship Management Software

GO1 CRM provides essential CRM features to centralize customer data, track interactions, and monitor deals and revenue—helping sales teams manage relationships efficiently through a mobile-first Android CRM with web access.

The building block for structured data in Frappe

Modules and controller

Object Relational Model

Customizing DocType

Virtual DocType

Permissions

Clean, fast, and easy app navigation.

Forms

Views

Workspace

Reports

Navigation

User and Permissions

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Manage users and define access with precision

Role based permissions

Field level control

User permissions

Customisation

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Tailor your system without writing code

Custom reports

Custom UI

Webhooks

Custom scripts

Create custom apps

API and  Integrations

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Smooth data exchange across platforms, made easy

REST API and RPC

OAuth

Low code No code

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Build powerful apps with little to no coding.

Emails

Workflow builder

Webforms

Notifications

Workspace

Print formats

Assignment & comments

Deployment

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Deploy your apps your way, with zero hassle

Deployment and multitenancy

Customer profile showing company details, role, size, and website.

Centralized Customer Profiles

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Create and manage detailed customer profiles with complete contact details, interaction history, and account ownership inside a centralized CRM system.

Customer name, company & contact details

Assigned sales owner visibility

Quick access to customer overview

Activity timeline showing calls, emails, and meetings with timestamps.

Complete Customer Activity Timeline

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View every interaction with a customer in a single, chronological activity timeline.

Calls, meetings, notes & tasks in one view

Clear engagement history

Better context for sales and support teams

Line chart showing deal value and probability growth over time.

Deal, Order & Revenue Tracking per Customer

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Track all deals, sales orders, and revenue linked to each customer to improve account management and customer retention.

Linked opportunities and deals

Sales order visibility

Revenue and growth insights

Call log showing recorded calls with duration and playback controls.

Tasks, Calls & Meeting Management

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Plan, schedule, and manage all customer-related activities directly from the customer profile.

Log inbound and outbound calls

Schedule meetings with reminders

Assign and track tasks

Documents list showing contracts, files, sizes, and upload dates.

Documents & Notes Management

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Attach proposals, agreements, documents, and internal notes directly to customer records.

Centralized document storage

Secure customer notes

Easy access for teams

Customer contact card showing name, role, phone, email, and company.

Customer Ownership & Sales Team Assignment

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Assign customers to sales reps or account managers with clear ownership and role-based access.

Customer owner tracking

Role-based permissions

Improved accountability and collaboration

Meeting card showing title, priority, date, time, and participants.

Mobile Customer Management for Field Sales

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GO1 CRM’s mobile CRM app allows field teams to access customer data, update activities, and log interactions instantly.

Access customer details on the go

Log meetings and calls instantly

Real-time sync with web CRM

Why Choose Go1 CRM for Customer Relationship Management?

One CRM to manage customers, improve engagement, and strengthen long-term relationships.

Unified Customer Database

Centralized customer data for quick access and better relationships.

Quick Follow-Up Management

Respond faster with organized workflows and real-time tracking.

Enhanced Customer Experience

Personalized interactions using customer history and insights.

User-Friendly CRM Interface

Simple, intuitive dashboard for easy customer management.

Secure Cloud CRM Platform

Scalable, cloud-based CRM with secure data access.

Smart Customer Insights

Actionable insights to improve engagement and retention.

Who Should Use Go1 CRM Customer Relationship Management Software?

Best CRM Software for Sales, Service & Growing Businesses that need centralized customer data, activity tracking, and relationship management.

Sales & marketing teams

Field sales professionals

Service-based businesses

SMEs and growing enterprises

Companies transitioning from spreadsheets to CRM

Sales and account management teams

Field sales professionals

Service-based businesses

SMEs and growing enterprises

Companies moving away from spreadsheets

Sales & marketing teams

Field sales professionals

Service-based businesses

SMEs and growing enterprises

Companies transitioning from spreadsheets to CRM

Faq's

Common Questions & Answers

Get the clarity you need with these commonly asked questions.

What is customer management in CRM?

Customer relationship management (CRM) software helps businesses store customer data, track interactions, manage sales activities, and maintain complete visibility into customer engagement, deals, and revenue.

Is GO1 CRM a customer management tool?

Yes. Go1 CRM is a cloud-based customer relationship management software that centralizes customer profiles, tracks activities, and improves account management across sales and service teams.

Can I manage customers using a mobile app?
Yes. Go1 CRM includes a mobile CRM app that allows sales and field teams to access customer data, update activities, log meetings, and sync information in real time.
Does GO1 CRM track customer activities?
Yes, GO1 CRM records all customer-related activities such as calls, meetings, tasks, notes, and follow-ups in a single, unified activity timeline for complete visibility.
Can I track deals and revenue per customer?
Yes. Go1 CRM links deals, sales orders, and revenue to individual customer profiles, enabling accurate account performance tracking and forecasting.
Is GO1 CRM cloud-based?
Yes. Go1 CRM is a secure cloud-based CRM system that allows businesses to access customer data from both web and mobile platforms.
Can managers view customer data online?
Yes. Managers can monitor customer accounts, engagement history, revenue performance, and sales activity through a centralized web CRM dashboard.
Is GO1 CRM suitable for small businesses?
Yes. Go1 CRM is designed for SMEs and growing businesses that need structured customer relationship management without relying on spreadsheets.
Can GO1 CRM replace Excel or spreadsheets?
Yes. Go1 CRM replaces manual spreadsheet tracking by providing a centralized CRM platform with automation, reporting, and real-time customer visibility.

How do I get started with GO1 CRM?

You can get started by requesting a free demo or downloading the GO1 CRM Android app to explore customer management features tailored to your business needs.

Ready to Centralize Customer Management with GO1 CRM?

Implement and scale GO1 CRM with Tridots Tech to manage customers efficiently and grow lasting relationships.

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