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Your Lead Pipeline

Capture, Convert, and Collaborate on Leads, All Inside ERPNext with Go1 Lead

A smart, open-source lead management portal that connects directly with ERPNext, helping you manage inquiries, track follow-ups, and close deals faster.

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Download on GitHub

Go1
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Customer portal

GO1

Customer Portal

Centralized Customer Management Portal

A centralized customer portal where customers can track orders, invoices, payments, and support requests in real time for faster communication, better transparency, and seamless engagement.

Get Started

Download on GitHub

9:41 AM

100%

Open-Source Ownership

Live ERP Integration

Mobile-Optimized Experience

Support Ticketing

Secure, Role-Based Login

go1 customer portal

GO1 Customer Portal by Tridots Tech is a unified platform for customers to track orders, invoices, support requests, and communications in real-time, ensuring transparency, faster responses, and seamless engagement.

Key Features of GO1 Customer Portal

A customer management platform designed to improve engagement, transparency, and service efficiency.

Centralized Dashboard

Manage all customer activities from one platform.

Track orders, payments, and support requests in real-time
Access customer profiles and history instantly
Receive notifications for updates and pending actions

Order & Service Tracking

Keep customers informed at every step.

Real-time order and delivery updates

Service request tracking and scheduling

Alerts for delays or changes

Invoice & Payment Management

Simplify financial interactions for customers.
View, download, and pay invoices online
Track pending and completed payments
Audit-ready records for transparency

Support & Communication Tools

Enhance engagement between customers and your team.

Raise tickets and track progress
Direct messaging and document sharing

Assign and monitor tasks for faster resolution

Analytics & Insights

Turn customer data into actionable insights.

Link tickets to specific orders, invoices, or delivery notes.

Engagement and satisfaction metrics
Customizable dashboards for business decisions

Key Features of GO1 CUSTOMER PORTAL

A customer management platform designed to improve engagement, transparency, and service efficiency.

Centralized Dashboard

Manage all customer activities from one platform.

Track orders, payments, and support requests in real-time
Access customer profiles and history instantly
Receive notifications for updates and pending actions

Order & Service Tracking

Keep customers informed at every step.

Real-time order and delivery updates

Service request tracking and scheduling

Alerts for delays or changes

Invoice & Payment Management

Simplify financial interactions for customers.
View, download, and pay invoices online
Track pending and completed payments
Audit-ready records for transparency

Support & Communication Tools

Enhance engagement between customers and your team.

Raise tickets and track progress
Direct messaging and document sharing

Assign and monitor tasks for faster resolution

Analytics & Insights

Turn customer data into actionable insights.

Link tickets to specific orders, invoices, or delivery notes.

Engagement and satisfaction metrics
Customizable dashboards for business decisions

Features Highlights

Quotation  Access

Customers can view, download, or approve quotations online.

Share real-time quotes via secure, login-based access.

Reduce email clutter with centralized quote management.

Speed up deal closures with instant quote visibility.

Sales Order History

Customers track all past orders with full status updates.

View item details, quantities, pricing, and delivery timelines.

Filter orders by date, project, or status for quick access.

Enable reordering with one click from order history.

Invoice Downloads

Customers can download tax-compliant invoices anytime.

Centralized access to billing history across transactions.

Improve transparency with GST and breakdown clarity.

No more manual invoice sharing—automated and instant.

Delivery Note Visibility

View shipment records linked to each order or invoice.

Access dispatch dates, delivery status, and logistics info.

Confirm order fulfillment with delivery note downloads.

Build trust with full post-order documentation access.

Support Ticketing

Raise product or order-related issues directly from the portal.

Link tickets to specific orders, invoices, or delivery notes.

Track resolution status with ERPNext’s built-in issue flow.

Streamline after-sales support for better customer satisfaction.

How GO1 Customer Portal Works

Enhance customer experience with centralized access, real-time updates, and smooth communication.

Customer Onboarding

Quickly register customers with profile setup, preferences, and secure account access.

Order & Service Tracking

Track order status, deliveries, and service requests in real-time for timely updates.

Invoice & Payment Management

View and download invoices, make payments, and track transaction history digitally.

Support & Communication

Raise support tickets, chat with the team, and get updates for quick resolutions.

Analytics & Insights

Monitor purchase history, service usage, and engagement metrics to make informed decisions.
Key Benefits of GO1 CUSTOMER PORTAL

Enhanced Experience

Real-time updates and faster support

Time Savings

Self-service reduces manual effort

Informed Decisions

Analytics for better engagement

Transparency & Trust

Secure, audit-ready data

Scalable Platform

Manage multiple customers efficiently

Faq's

Common Questions & Answers

Get the clarity you need with these commonly asked questions.

What is the GO1 Customer Portal used for?
The GO1 Customer Portal is a centralized customer self-service platform that allows customers to track orders, invoices, payments, support tickets, and service requests in real time. It improves communication, transparency, and customer experience for businesses.
Can customers track orders and service requests in real time?
Yes. Customers can monitor order progress, delivery updates, service requests, and support activities through a real-time dashboard with instant notifications and status updates.
Does the GO1 Customer Portal support invoice and payment management?
Yes. Customers can view, download, and manage invoices online while tracking payment history, pending dues, and completed transactions securely from a single portal.
Is the GO1 Customer Portal integrated with ERP systems?
Yes. The portal supports live ERP integration, enabling synchronized customer data, order tracking, invoices, support records, and real-time business updates across systems.

How does the GO1 Customer Portal improve customer experience?

The portal improves customer experience by providing centralized communication, faster support responses, self-service access, real-time tracking, and transparent business interactions from one secure platform.
Is the GO1 Customer Portal secure?
Yes. The platform includes secure login, role-based access control, protected customer data management, and audit-ready records to ensure security and compliance.
Is it secure and compliant?
Yes, all data is encrypted and audit-ready.
Can it manage multiple customers at once?
Definitely – designed for scalable customer management.
How does it help businesses?
Provides insights to improve service and customer satisfaction.
Need Help Launching GO1 Customer?
Tridots Tech provides end-to-end support for GO1 Customer — from setup and onboarding to advanced customizations

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