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Your Lead Pipeline

Capture, Convert, and Collaborate on Leads, All Inside ERPNext with Go1 Lead

A smart, open-source lead management portal that connects directly with ERPNext, helping you manage inquiries, track follow-ups, and close deals faster.

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Customer portal

Go1

Customer Portal

Centralized Customer Management Portal

A unified platform where customers can track orders, invoices, and support requests in real-time, ensuring transparency, faster service, and seamless engagement.

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Download on GitHub

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Open-Source Ownership

Live ERP Integration

Mobile-Optimized Experience

Support Ticketing

Secure, Role-Based Login

go1 customer portal

GO1 Customer Portal by Tridots Tech is a unified platform for customers to track orders, invoices, support requests, and communications in real-time, ensuring transparency, faster responses, and seamless engagement.
Key Features of GO1 CUSTOMER PORTAL
A customer management platform designed to improve engagement, transparency, and service efficiency.

Centralized Dashboard

Manage all customer activities from one platform.

Track orders, payments, and support requests in real-time
Access customer profiles and history instantly
Receive notifications for updates and pending actions

Order & Service Tracking

Keep customers informed at every step.
Real-time order and delivery updates

Service request tracking and scheduling

Alerts for delays or changes

Invoice & Payment Management

Simplify financial interactions for customers.
View, download, and pay invoices online
Track pending and completed payments
Audit-ready records for transparency

Support & Communication Tools

Enhance engagement between customers and your team.
Raise tickets and track progress
Direct messaging and document sharing
Assign and monitor tasks for faster resolution

Analytics & Insights

Turn customer data into actionable insights.

Link tickets to specific orders, invoices, or delivery notes.

Engagement and satisfaction metrics
Customizable dashboards for business decisions

Features Highlights

Quotation  Access

Customers can view, download, or approve quotations online.

Share real-time quotes via secure, login-based access.

Reduce email clutter with centralized quote management.

Speed up deal closures with instant quote visibility.

Sales Order History

Customers track all past orders with full status updates.

View item details, quantities, pricing, and delivery timelines.

Filter orders by date, project, or status for quick access.

Enable reordering with one click from order history.

Invoice Downloads

Customers can download tax-compliant invoices anytime.

Centralized access to billing history across transactions.

Improve transparency with GST and breakdown clarity.

No more manual invoice sharing—automated and instant.

Delivery Note Visibility

View shipment records linked to each order or invoice.

Access dispatch dates, delivery status, and logistics info.

Confirm order fulfillment with delivery note downloads.

Build trust with full post-order documentation access.

Support Ticketing

Raise product or order-related issues directly from the portal.

Link tickets to specific orders, invoices, or delivery notes.

Track resolution status with ERPNext’s built-in issue flow.

Streamline after-sales support for better customer satisfaction.

How GO1 CUSTOMER PORTAL Works

Enhance customer experience with centralized access, real-time updates, and smooth communication.

Customer Onboarding

Quickly register customers with profile setup, preferences, and secure account access.

Order & Service Tracking
Track order status, deliveries, and service requests in real-time for timely updates.
Invoice & Payment Management
View and download invoices, make payments, and track transaction history digitally.
Support & Communication
Raise support tickets, chat with the team, and get updates for quick resolutions.
Analytics & Insights
Monitor purchase history, service usage, and engagement metrics to make informed decisions.
Key Benefits of GO1 CUSTOMER PORTAL
Enhanced Experience

Real-time updates and faster support

Time Savings
Self-service reduces manual effort
Informed Decisions
Analytics for better engagement
Transparency & Trust
Secure, audit-ready data
Scalable Platform
Manage multiple customers efficiently

Faq's

Common Questions & Answers

Get the clarity you need with these commonly asked questions.

What is GO1 Customer Portal?
A platform for customers to track orders, payments, and support efficiently.
How do customers register?
Quick signup with profile setup and secure access.
Can customers track orders and services in real-time?
Yes, updates are visible instantly.
Does it handle invoices and payments?
Absolutely – view, pay, and track securely online.
Can customers raise support tickets?
Yes, and track progress with real-time notifications.
Are analytics available?
Yes, for history, engagement, and service metrics.
Is it secure and compliant?
Yes, all data is encrypted and audit-ready.
Can it manage multiple customers at once?
Definitely – designed for scalable customer management.
How does it help businesses?
Provides insights to improve service and customer satisfaction.
Need Help Launching Go1 Customer?
Tridots Tech provides end-to-end support for Go1 Customer — from setup and onboarding to advanced customizations.

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